Honest answers, not sales spin

It depends on your team size and what you need. Most small businesses we work with spend somewhere between €60–€150 per user per month on managed IT (everything in: licenses, security, backups, support, ongoing management). Project-based work (a migration, an audit, a setup) is quoted as a fixed price after the Discovery call. See our Pricing page for the full breakdown of how we price.

Because every business is genuinely different. A 10-person law firm with 2 servers needs a different setup than a 30-person SaaS startup that's all cloud. Publishing one fixed price would either rip off the simple businesses or undersell the complex ones. What we do publish openly: how we price (per user, per device, per project), and realistic ranges for businesses your size.

It's free. 30 minutes, no obligation, no automated follow-up sequence. You'll walk away with a written summary of where your IT stands and what we'd prioritise — whether you work with us or not. The catch, if there is one, is that we don't take on every business that calls. We'll tell you honestly if we're not the right fit.

After onboarding, cancel any time with 30 days' notice. We hand over your accounts, document your setup, and help your next provider (or in-house person) get up to speed. We don't hold your data hostage.

We layer it: device encryption, multi-factor authentication on everything, immutable backups via Acronis, and conditional access policies that block logins from suspicious locations. We test backup restores quarterly — most providers don't, which is why so many backups silently fail. We can also show you the security configuration documentation and audit logs at any time.

Yes. We map your obligations under the relevant frameworks, implement the technical controls, document everything an auditor will ask for, and help you respond to data subject requests. We've built our Compliance & Security Training service specifically for small businesses navigating these regimes — not for enterprises with full legal teams.

First, we restore from immutable backups that ransomware can't touch — that's the whole point of how we set them up. Second, we contain the spread (devices managed via Intune can be isolated remotely). Third, we work through the incident with you: notify regulators if required, document for your insurer, and rebuild affected systems. We'd much rather prevent this — which is why we test backups quarterly and run phishing simulations — but if it happens, you have a plan.

Carefully. Step one: we audit your current setup so we understand what's there before anything changes. Step two: we get the credentials, documentation, and access required for handover (your current provider must legally provide these). Step three: we migrate any systems they own to your name, then transition support over a 2–4 week window so nothing breaks. We've done this enough times to know the common pitfalls.

For a 10–30 person business, typically 1–2 weekends of cutover work plus 2 weeks of preparation and follow-up. We move email, files, and calendars without losing anything, and your team can keep working throughout. The trickiest part is usually shared mailboxes and legacy email signatures — we plan for those upfront.

Most are. That's normal. We don't judge it, and we don't try to fix everything at once. The Strategy phase is specifically about prioritising — what's the biggest risk, what's the cheapest quick win, what can wait. You'll usually see the biggest improvements in the first month and the rest gets phased over the following months.

We focus on those three markets because we know them well — regulators, business norms, common pitfalls. We'll occasionally take on businesses in adjacent countries (UK, Cyprus, Portugal, etc.) where the work is mostly remote and the regulatory framework is similar. If you're in the US or somewhere that needs heavy on-site presence, we'll honestly tell you that and recommend a better-suited provider.

Most of our work is remote — that's how modern managed IT runs efficiently. For specific situations (a complex network install, on-site security audits, on-site team training), we do travel. We're upfront about which work needs in-person time and what it costs.