Terms of Service

1. Agreement to Terms

By accessing techsuit.io, you agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Professional IT Services

TechSuit provides Managed IT Services, Cloud Solutions, and Security Operations to business clients. All information on this site is provided for general informational purposes only and does not constitute a binding offer. A formal Service Level Agreement (SLA) and/or order form is required for all active client engagements; a summary of our service commitments is available on our SLA page.

3. Confidentiality

In the course of providing services, each party may receive confidential or proprietary information of the other, including business plans, financial information, network configurations, credentials, and technical documentation. Each party agrees to protect the other’s confidential information with the same degree of care it uses for its own confidential information (and no less than reasonable care), and not to disclose it to third parties except as needed to perform its obligations, comply with the law, or as otherwise agreed in writing. This obligation survives termination of the relationship. Confidential information does not include information that is or becomes publicly available through no fault of the receiving party, or that is rightfully received from a third party without restriction.

4. Acceptable Use

You agree not to use this website or our services to:

• violate any applicable law or regulation;
• infringe the intellectual-property or privacy rights of others;
• distribute malware, attempt unauthorised access, or disrupt the integrity or performance of any system;
• transmit unlawful, defamatory, or harmful content.

5. Fees & Payment

Fees, billing frequency, and scope are set out in the applicable proposal, order form, or SLA. Unless stated otherwise: managed-service fees are billed monthly in advance; project fees are billed as milestones are met; and all fees are exclusive of VAT and applicable taxes. Invoices are due within the period stated on the invoice (default: 14 days). Overdue amounts may accrue statutory interest under the Israeli Adjudication of Interest and Linkage Law, and we may suspend services after written notice of non-payment.

6. Term & Termination

Managed services are provided on a rolling month-to-month basis unless a fixed term is agreed in writing. Either party may terminate for convenience on 30 days’ written notice. Either party may terminate immediately if the other commits a material breach that remains uncured 14 days after written notice, or becomes insolvent. On termination, you remain liable for fees accrued up to the termination date, and we will provide reasonable assistance to hand over your accounts, data, and configurations - which remain yours at all times.

7. Client Data & Backup Responsibility

Where our services include backup, cloud file sync, or infrastructure management, TechSuit acts solely as a technical service provider and is not responsible for the content of any information you store, process, or back up through our systems. Data is backed up on an “as-is” basis: backup success is monitored but not guaranteed, recovery point and time objectives are targets rather than guarantees, and you remain responsible for confirming that critical data is included in the backup scope and for ensuring you have the lawful right to store and process any content on the covered systems. TechSuit is not liable for any unlicensed, infringing, or unlawful content stored by you or your personnel on systems we manage or back up.

8. Intellectual Property

You retain all rights to your own data, accounts, and domains. TechSuit retains all rights to its pre-existing tools, methodologies, templates, scripts, and know-how. Subject to full payment, you receive a non-exclusive right to use the specific configurations and deliverables produced for you. All branding and content on techsuit.io are protected by copyright and may not be reproduced without permission.

9. Third-Party Platforms & Services

Our services may rely on or integrate with third-party platforms (for example, Microsoft 365, cloud hosting, or connectivity providers). Availability of those platforms is governed by the relevant vendor’s own terms and service levels; TechSuit does not warrant uptime or performance beyond what the vendor provides, and our liability for issues caused by a third-party product or platform is limited to amounts we are able to recover from that vendor.

10. Warranties & Disclaimer

We will perform our services with reasonable skill and care, consistent with industry standards. Except as expressly stated in a signed SLA, the website and its content are provided “as is” without warranties of any kind, whether express or implied, including fitness for a particular purpose. Service availability and response targets are governed exclusively by the applicable SLA, not by this website.

11. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, or consequential damages, or for loss of profit, data, or business interruption. Except for liability that cannot be excluded by law (including death or personal injury caused by negligence, fraud, or wilful misconduct), TechSuit's total aggregate liability arising out of or relating to the services shall not exceed the total fees paid by you to TechSuit in the twelve (12) months preceding the event giving rise to the claim.

12. Force Majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, civil unrest, terrorism, cyber-attacks, failures of telecommunications or cloud/internet service providers, power outages, pandemics, governmental action, or the illness or emergency military reserve duty (miluim) call-up of TechSuit’s technical staff. Affected obligations are suspended for the duration of the event, and each party will use reasonable efforts to minimise the impact and resume performance as soon as practicable.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-law provisions. The competent courts of the Central District, Israel shall have exclusive jurisdiction over any dispute, subject to any mandatory arbitration agreed in a signed SLA. For EU clients, the mandatory consumer-protection laws of your country of residence remain unaffected where they apply.

14. General Provisions

• Entire agreement: these Terms, with any signed proposal or SLA, constitute the entire agreement between the parties.
• Severability: if any provision is held invalid, the remaining provisions continue in full force.
• No waiver: failure to enforce a provision is not a waiver of it.
• Modifications: we may update these Terms from time to time; material changes affecting active clients will be notified by email at least 30 days before they take effect.
• Non-solicitation: during an active engagement and for 12 months after it ends, neither party will solicit for hire or knowingly engage the other’s employees or contractors who worked on the engagement, without that party’s written consent.
• Assignment: you may not assign these Terms without our consent. TechSuit may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets, or to an affiliate, on notice to you.
• No third-party rights: these Terms do not create any rights enforceable by anyone who is not a party to them.